Methods of Payment
HEALTH AMERICA(NO GEHA)
HIGHMARK (Reciprocating BLUECROSS/BLUESHIELD plans)
MANAGED HEALTH CARE
UNITED BEHAVIORAL HEALTH
UPMC (Select Providers Only)
(NO UPMC for You & UPMC for Life)
UPMC for KIDS (Select providers only)
WPEE INSURANCE TRUST FUND
Payment in full, including all copays and deductibles, is expected at the time of service.
* Check Policy – All overdraft and returned checks will be charged $36 plus payment due.
Our billing is centralized and handled through a Third-Party Billing Company.
If you have a specific question regarding your bill, please discuss matters with your Therapist.
Billing address/ phone/ fax:
4284 William Flynn Highway,
Castletown Square South, Suite 201
Allison Park, PA 15101
Employee Assistance Programs:
Insurance Coverage/ Employee Assistance Programs (EAP)
Verification of benefit coverage is not a guarantee of claim payment.
All benefits are subject to the terms and conditions (e.g. authorizations, network requirements) outlined in your member contract with your insurance company. We have no authority to make representations to you regarding coverage of items or services covered.
New clients need to know a few things before beginning counseling.
* We do not participate in any other medicaid or any medicare programs.*
Paperwork and telephone calls are a necessary part of the preparation.
The client must call their insurance company prior to the first appointment (see “How To Check Your Benefits”).
Not only will this telephone call inform the client financial responsibility but it is also becoming a requirement per the insurance companies.
Note: Most Insurance Companies and Employee Assistance Programs are requiring that Pre- authorizations be obtained before seeing a counselor. Otherwise, the insurance company or EAP may refuse to pay for services. Therefore, you will be financially responsible for payment.
How To Check Your Benefits:
Call your insurance company or EAP using the 1-800 number listed on the back of your insurance card. Let the representative know you are inquiring about “outpatient mental health benefits” or “Company provided EAP sessions”. It is not uncommon for health insurance companies to have a separate department, division, or company for mental health (a.k.a. behavioral health or psychotherapy) coverage versus medical health coverage. Please so be sure to ask them about Outpatient Mental Health in an office setting benefits.
Verification of your benefits.
It is important to ask about the following information:
Pre-Authorization: If an authorization number is required for any visit.
The co-pay amount.
The number of visits allowed.
The date range the visits are authorized (i.e. between today’s date and three months from now).
Authorization number for EAP sessions, and if you should call them back after setting an appointment.
Being able to know up front your estimated costs you will spend helps you:
Achieve a better handle on your health-related finances.
Eliminate surprises when you get your EOB from your insurance company.
To be a more informed consumer.
We also accept:
Cash (We kindly ask that you have exact amount)
Most major credit cards.
Most HSA Cards with a VISA or MASTERCARD logo
(please contact health insurance to make sure no coding restrictions)
Private Pay is also an option.
Rates vary by provider and service
We work directly with your insurance and will make every effort possible to bill your insurance company.
If your insurance does not pay, then you will be responsible for your balance.