Methods of Payment

 

      Insurances:

  • AETNA

  • ADVANTRA

  • CIGNA

  • DEVON INSURANCE

  • FIRST HEALTH

  • HEALTH AMERICA

  • HIGHMARK  (Reciprocating BLUECROSS/BLUESHIELD plans)

  • HUMANA

  • MAGELLAN

  • MANAGED HEALTH CARE

Employee Assistance Programs:

 

  • CAREBRIDGE EAP

  • CIGNA EAP

  • COMPSYCH EAP

  • MAGELLAN EAP

 

 

 

  • MH NET

  • OPTUM

  • TRI-CARE

  • UNITED BEHAVIORAL HEALTH

  • UNITED HEALTHCARE

  • UPMC - SELECT CLINICIANS

    • (DO NOT ACCEPT UPMC for You & UPMC for Life)

  • UPMC FOR KIDS - SELECT CLINICANS

  • VALUE OPTIONS

  • WPEE INSURANCE TRUST FUND

 

We also accept:

 

Cash  (We kindly ask that you have exact amount)

Check *

Most major credit cards.

Most HSA Cards with a VISA or MASTERCARD logo

          (please contact health insurance to make sure no coding restrictions)

 

Private Pay is also an option.

 

 

Payment in full, including all copays and deductibles, is expected at the time of service.

 

* Check Policy – All returned checks will be charged $36. 

 

  -Cancellation Policy -

Your appointment time is being reserved for you. A $25.00 Cancellation fee will be billed to you if a cancellation

is received with less than 24-hour notice OR $50.00 if you do not show for a scheduled appointment.

Insurance Coverage/ Employee Assistance Programs (EAP)

 

We work directly with your insurance and will make every effort possible to bill your insurance company. If your insurance does not pay, then you will be responsible for your balance.

Verification of benefit coverage is not a guarantee of claim payment. All benefits are subject to the terms and conditions (e.g. authorizations, network requirements) outlined in your member contract with your insurance company. We have no authority to make representations to you regarding coverage of items or services covered.

 

 

New clients need to know a few things before beginning counseling. Paperwork and telephone calls are a necessary part of the preparation.

The client must call their insurance company prior to the first appointment   (see “How To Check Your Benefits”).

Not only will this telephone call inform the client financial responsibility but it is also becoming a requirement per the insurance companies.

 

Note: Insurance Companies and Employee Assistance Programs are requiring that authorizations be obtained before seeing a counselor. Otherwise, the insurance company or EAP may refuse to pay for services.  Therefore,  you will be financially responsible for payment. 

 

How To Check Your Benefits:

 

Call your insurance company or EAP using the 1-800 number listed on your insurance card. Let the representative know you are inquiring about “outpatient mental health benefits” or “Company provided EAP sessions”.   It is not uncommon for health insurance companies to have a separate department, division, or company for mental health (a.k.a. behavioral health or psychotherapy) coverage versus medical health coverage.  Please so be sure to ask them about Outpatient Mental Health in an office setting benefits.

 

     Verification of your benefits.

 

     It is important to ask about the following information:

  • Pre-Authorization: If an authorization number is required for any visit

  • The co-pay amount

  • The number of visits allowed

  • The date range the visits are authorized (i.e. between today’s date and three months from now)

  • Authorization number for EAP sessions, and if you should call them back after setting an appointment

  • The deductible

Our billing is centralized and handled through the Hampton office.

If you have a specific question regarding your bill, please contact the Billing Administrator.

 

Billing address/ phone/ fax:

 

4284 William Flynn Highway,

Castletown Square South, Suite 201

Allison Park, PA 15101

PH:    412-486-2948

FAX:  412-486-5676

© 2012-2020 by Psychological Associates Inc. All rights reserved